Customized Training for the Entire Team! 

Let Us Train Them! Our Education Conference includes over 70 courses covering basic, intermediate, and advanced technical skills and critical business topics, all developed with the pool & spa industry in mind.   Put together a custom training program for every employee both in the field and back in the office.

Click here to view all the classes offered as part of the Technical
NEW for the 2022 Show! All technical classes require pre-registration to guarantee your seat.  
Seats are limited and are available on a first-come, first-served basis.


Every purchase of an education course or pass includes free access to the Show Floor!

In addition to our 4-day Technical Pass, we are diving deeper into crucial industry technical topics designed to give your entire team an edge on the competition and prepare them for the 2022 Season!

Technical Specialty Courses


Comprehensive Guide to Residential Pool Chemistry
Monday, January 24 | 8:00 am - 5:00 pm
Members: $350 Non-Members: $375


This intensive course will cover all aspects of pool chemistry, including water balance, calculations, measurements and conversions, the use and benefits of borates, alternative sanitation methods, cyanuric acid, the Langelier Saturation Index (LSI), water testing techniques, and more.  This course is recommended for pool service technicians looking for more advanced knowledge and service professionals working in a supervisory role out in the field.  

Professionals who attend the entire course and successfully complete a written skills assessment exam will receive a Pool Chemistry Training Institute certificate.

NEW for 2022!  Pool Opening Essentials (chose the day that works for you)
Monday, January 24 | 12:30 – 5:00 pm OR Wednesday, January 26 | 8:00 am – 12:00 pm
Members: $125 Non-Members: $175

Have someone new on staff who will be doing pool openings next season?  Want a refresher course for your employees or yourself so that you are ready to go on day one?  Need someone to teach employees the basics of pool openings, handling equipment, safety concerns, water chemistry testing & balancing standards? Then this is the session for you!  

Our instructors, Ed Cohen & Bob Russell, have a combined experience of over 50 years in the industry in various capacities and have done more than their share of opening pools.  They welcome the opportunity to share their know-how & tips for having successful pool start-ups this spring.  Smooth start-ups lead to satisfied customers! 


From Rookie to All-Star: The Fundamentals of Pool & Spa Service
Monday, January 24 | 12:30 – 5:00 pm
Members: $95 Non-Members: $125

It's All About the Fundamentals. Set the foundation for a successful 2022 by sending your staff to this info-packed session full of practical knowledge that will help take them from a Rookie to an All-Star member of your team!

This course provides a concise, comprehensive way to gain a better understanding of the pool trade. Designed by pool industry experts, this session will offer practical knowledge for the service technician with 1-2 years of experience or anyone else in the business looking to fine-tune their skills and build their confidence level. Class content will also include the importance of good customer relations, on-the-job safety practices, and proven service tips to help manage your time - all tools that can help anyone in the industry succeed in their job!  BONUS! This class is a perfect way to give your office staff a better understanding of the technical side of your business.

Tile & Coping: Glass Tile Installation & Waterproofing Hands-On Workshop
Tuesday, January 25 OR
Wednesday, January 26
11:00 am – 2:00 pm includes hands-on training offered on the Show Floor
Members: $125 Non-Members: $175


This advanced three-hour session will consist of classroom instruction and hands-on activity, focusing on industry best practices for proper waterproofing and glass tile installation.  Content will include common tile and waterproofing failures, waterproofing penetrations, best suitable tile for pool installation, tools required,  and proper techniques for cutting glass tile. The hands-on portion will cover industry best practices for proper waterproofing penetrations & bonded mortar bed application. Class size will be limited.

Heater Repair Hands-On Workshop
Tuesday, January 25
OR Wednesday, January 26
2:30 – 3:30 pm on the Show Floor
Members: $95 Non-Members: $125

Take part in a hands-on opportunity to learn the locations of critical heater parts and their functions.  Students will learn to identify parts such as the gas valve, 24v transformer, headers, burners, and ignition source. Testing locations and parameters will be covered, such as gas test ports and pressures, and electrical test locations & voltages. Commonly serviced components will be accessed, and procedures for removal and replacement will be demonstrated, including the burner tray, individual burners, inlet/outlet header, and heat exchanger.  The limited class size ensures more individual instruction with open conversation and discussion, directly addressing questions as they occur during the session.

View more in-depth Education Courses offered by GENESIS (PHTA)  & Watershape University