Comprehensive Guide to 
Residential Pool Chemistry

Monday, January 27 | 8:00 am - 5:00 pm

This intensive course will cover all aspects of pool chemistry including water balance, calculations, measurements and conversions, the use and benefits of borates, alternative sanitation methods, cyanuric acid, the Langelier Saturation Index (LSI), water testing techniques and more. Taught by renowned chemistry expert, Robert W. Lowry, this course is recommended for pool service technicians looking for more advanced knowledge and service professionals working in a supervisory role out in the field.

Professionals who attend the full course and successfully complete a written skills assessment exam will receive a certificate from the Pool Chemistry Training Institute.

Register today!

From Rookie to All-Star: The
Fundamentals of Pool & Spa Service

Monday, January 27 | 12:30 pm - 5:00 pm

It’s All About the Fundamentals. Set the foundation for a successful 2020 by sending your staff to this info packed session full of practical knowledge that will help take them from a Rookie to an All-Star member of your team!

This course provides a concise, comprehensive way to gain a better understanding of the pool trade. Specifically designed by pool industry experts, this session will offer practical knowledge for the service technician with 1-2 years of experience, or anyone else in the business, who is looking to fine tune their skills and build their confidence level. Class content will also include the importance of good customer relations, on-the-job safety practices, and proven service tips to help manage your time; all tools that can help anyone in the industry succeed in their job! BONUS! This class is a perfect way to give your office staff a better understanding of the technical side of your business.

Register today!

New for 2020!
From Rookie to All-Star in Spanish

Monday, January 27 | 12:30 pm - 5:00 pm

All the same great information offered in a Spanish language format. Take advantage of the chance to get your entire team the skills they need to be successful in the pool and spa industry.

Look for the ★ on the full Conference Schedule for other recommended classes to help take your rookie to an all-star!

Register today!

Employees: How to Improve
Productivity, Performance & Retention 

Monday, January 27 | 8:30 am - 5:00 pm

Employment issues aren’t unique to our industry, but we have unique challenges to this already complex issue. Get a full picture look at how to create a staff that will build your business. During this full-day, interactive program, we’ll look at the people side of your business from every angle. Starting with hiring, training and managing, you’ll get practical tools you can use to best position your employees, and company, for success. Next, we’ll dig deeper on how to manage your team to get the most value from their skills. We’ll tackle tough topics including resolving team conflicts, legal questions and seasonal staffing concerns. Each topic covered will feature round-table discussions where attendees can share both their success stories and the challenges you face in order to learn from each other and inspire new ideas.

Register today!

GENESIS BUSINESS 432:
Cost Estimating

Monday, January 27 | 8:00 am - 5:00 pm

Presented by Genesis University®, this 8-hour school gives you the tools and experience to generate accurate and detailed estimates quickly. This program challenges students to compute markup based on their own financials. Students will utilize the Watershape Advisor® Estimator software (valued at $1,100!), specifically developed for the watershaping industry, to elevate their cost analysis and client presentation while reducing exposure to certain liabilities. Students will use the database in-class to develop an estimate of a basic pool and spa so that they are proficient using the Estimator software for their own business whether it is for concrete, fiberglass, vinyl pools, outdoor living structures, or even work as a subcontractor. No personal financial data will be shared with the class.

Register today!

Great Value!

Don’t miss these other Genesis University® programs available as part of our Technical Pass.

  • ENGINEERING 281: Renovation of Waterfeatures – Hydraulic Considerations
  • ENGINEERING 203: Structural Repairs of Existing Pools

Register today!