The 2020 Pool and Spa Show: : FAQManagement

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What are the Show Dates & Hours

Who can attend the Show?

This is a Trade Only Show. It is not open to Consumers.

Is there a cost to attend the Show Floor?

That’s right, walking the Show Floor is always FREE*. All you need to do is register for a Show Badge. Once on the
floor, you’ll get access to hundreds of top industry vendors and all of the live demonstrations on the Show Floor
including The Wall.

*Except for Manufacturers not exhibiting ($200 per person) and Manufacturers Agents not exhibiting ($35 per person)

Is there transportation during the Show?

Shuttle buses will run to and from The Atlantic City Convention Center during the below stated hours to the Pool & Spa Show Hotel blocks only:

Specific shuttle bus routes will be identified by signs at the doors in the lobby of the Convention Center. *Welcome Party shuttle route only, will include the Sheraton. .

The Shuttle Hours are...

Monday, January 27, 2020
Welcome Party - Bally's "Wild West Casino"
6:30 p.m. to 10:30 p.m.

Tuesday, Jan. 28, 2020
7:30 a.m. To 7:00 p.m.

Wednesday, Jan. 29, 2020
7:30 a.m. To 7:00 p.m.

Thursday, Jan. 30, 2020
7:30 a.m. To 5:30 p.m.

What is the Cancellation Policy?

Requests for refunds must be received in writing by email at bburtt@nespapool.org on or before January 10, 2020.

There are no refunds after January 10, 2020. If you are unable to attend and would like to send a substitute attendee to your purchased classes, please bring all Show credentials to onsite registration during Show hours and prior to your first scheduled class.

No refunds for Welcome Party or NESPA Awards Celebration cancellations or no-shows. Substitutions accepted anytime without penalty.

Where will the 2020 Welcome Party be located?

The 2020 Welcome Party will be at the Saloon Bar at the Wild Wild West (Bally’s Casino) on Monday, January 27, 2020 from 7 pm - 10 pm . Everyone was talking about last year’s party - live music, tons of tasty treats, beer pong and even a mechanical bull. We know this event will sell out early.

Note - You must be 21 years of age with valid I.D. to attend.

How can I search for exhibitors?

You can search for Exhibitors on the Interactive Event Map page or the Exhibitor List page.

To perform a more extensive search, go to the Advanced Search page. Search for exhibitors by keyword, product category, country and state.

The My Exhibitors list contains the names of all the exhibitors you have tagged as favorites.

How do I search for exhibitor products?

Visit the Product Showcase and click on the search box at the top to search by keyword, category or subcategory.

How do I view exhibitor videos?

Visit the Exhibitor Video gallery and search by keyword or exhibitor name.

How do I know which exhibitors are having show specials on the exhibit floor?

Visit the Show Specials page to see what special events exhibitors are planning in their booths.

How can I find the latest exhibitor news?

Visit the exhibitor Press Release gallery to read the latest press releases posted by exhibitors.

Who do I contact if I have more questions?

If you have questions about the Attendee Tools please send an email to info@thepoolspashow.com or you can contact support here .

How do I build a list of favorite exhibitors?

You can add an exhibitor as a favorite from any of your exhibitor lists by clicking on the star icon next to their company name. Your list of favorites can be found under the My Exhibitors tab.

How do add Sessions to my My Sessions list?

Click on Conference on the website.

Click the star icon to the right of each session name to add them you your My Sessions list.

NESPA Outstanding Achievement Awards: Where?

For the first time ever, we are putting the very best of the industry on display at the largest pool and spa party of the year! At the 2020 Welcome Party, grab a drink, have a bite, and allow yourself to be inspired by the award winning pool builds and service work completed by your peers. After you have celebrated these amazing award winners, make sure to visit the NESPA Membership Suite on the Show Floor to see up close the awards and the projects that won them. Read more