Sunday, January 26, 7:00 AM - 7:00 PM

  • Room: 302
Tracks:
  • NESPA
  • Room: 402
Tracks:
  • NESPA
  • Room: 403
Tracks:
  • NESPA
  • Room: 308
Tracks:
  • NESPA
  • Room: 319
Speaker(s)
Tracks:
  • NESPA

Sunday, January 26, 8:00 AM - 5:00 PM

Sunday, January 26, 9:00 AM - 5:00 PM

    The PHTA (NSPF)'s CPO course provides individuals with the basic knowledge, techniques and skills of pool and spa operations. The certification program includes training on pool and spa chemistry, testing, treatment, filtration, maintenance, automatic feeding equipment, and government requirements. All materials & exam included. Please bring a calculator to class. Lunch is provided... ...read more...
    Speaker(s)
    Speaker 1
    Trevor Sherwood
    CBP, CSP, CPO
    Pool Operation Management
    Tracks:
    • Certification

    Sunday, January 26, 11:00 AM - 3:00 PM

    • Room: 303
    Tracks:
    • NESPA

    Monday, January 27, 7:00 AM - 7:00 PM

    • Room: 403
    Tracks:
    • NESPA
    • Room: 402
    Tracks:
    • NESPA
    • Room: 302
    Tracks:
    • NESPA
    • Room: 308
    Tracks:
    • NESPA
    • Room: 319
    Speaker(s)
    Tracks:
    • NESPA

    Monday, January 27, 8:00 AM - 5:00 PM

      Speaker(s)
      Tracks:
      • Advanced
      • Specialty
        Speaker(s)
        Tracks:
        • General
        • Specialty
          Speaker(s)
          Tracks:
          • Certification
            Speaker(s)
            Tracks:
            • Certification
              Speaker(s)
              Tracks:
              • Certification
                Speaker(s)
                Tracks:
                • Certification

                Monday, January 27, 8:30 AM - 5:00 PM

                  Running the "People Side" of Your Business. Employment issues are not unique to our industry, but we have unique challenges to this already complex issue.  Get a full picture at how to create a staff that will build your business.  During this full-day, interactive program, we will look at the people... ...read more...
                  Speaker(s)
                  Speaker 1
                  Jay Forte
                  Humanetrics, LLC
                  Moderator 1
                  Ken Caiafa
                  All American Pool Service
                  Speaker 3
                  Mark Kremen
                  Training Unlimited
                  Speaker 2
                  Robert Kane
                  Training Unlimited
                  Tracks:
                  • General
                  • Specialty

                  Monday, January 27, 9:00 AM - 5:00 PM

                    The PHTA (NSPF)’s CPO course provides individuals with the basic knowledge, techniques and skills of pool and spa operations. The certification program includes training on pool and spa chemistry, testing, treatment, filtration, maintenance, automatic feeding equipment, and government requirements. All materials and exam included. Please bring a calculator to class. Lunch is provided... ...read more...
                    Speaker(s)
                    Speaker 1
                    Trevor Sherwood
                    CBP, CSP, CPO
                    Pool Operation Management
                    Tracks:
                    • Certification

                    Monday, January 27, 11:00 AM - 12:00 PM

                    Monday, January 27, 11:00 AM - 2:00 PM

                    • Room: Treehouse
                    Tracks:
                    • NESPA

                    Monday, January 27, 11:00 AM - 3:00 PM

                    • Room: 303
                    Tracks:
                    • NESPA

                    Monday, January 27, 12:30 PM - 2:00 PM

                    Monday, January 27, 12:30 PM - 3:45 PM

                      This seminar will cover electricity from an electrician's point of view, offering common tips, guidance and practical applications for the non-electrician.  It is designed for the pool and spa professional to increase awareness and improve safe work practices and procedures when dealing with electricity. Session Objectives: Review electricity and electrical components. Understand electrical... ...read more...
                      Speaker(s)
                      Speaker 1
                      Mike Childress
                      Pentair Aquatic Systems
                      Moderator 1
                      Sheryl Heather
                      Spring & summer Activities, Inc
                      Tracks:
                      • Basic
                      • Technical

                      Monday, January 27, 12:30 PM - 5:00 PM

                      Monday, January 27, 2:15 PM - 3:45 PM

                        Speaker(s)
                        Tracks:
                        • General
                        • Business
                          Speaker(s)
                          Tracks:
                          • Intermediate
                          • Technical
                            Speaker(s)
                            Tracks:
                            • Intermediate
                            • Technical

                            Monday, January 27, 4:00 PM - 5:00 PM

                              People remember experiences and how you make them feel.  In life, we look to stay connected to the people, events and places that amplify our experiences.  Think Disney, Zappos and Ritz-Carlton.  Their commitment to the customer experience is what makes them successful.  They know how to make their customers stop and... ...read more...
                              Speaker(s)
                              Speaker 1
                              Jay Forte
                              Humanetrics, LLC
                              Tracks:
                              • General
                              • Specialty

                              Tuesday, January 28, 7:00 AM - 7:00 PM

                              • Room: 402
                              Tracks:
                              • NESPA
                              • Room: 403
                              Tracks:
                              • NESPA
                              • Room: 302
                              Tracks:
                              • NESPA
                              • Room: 308
                              Tracks:
                              • NESPA
                              • Room: 319
                              Tracks:
                              • NESPA

                              Tuesday, January 28, 8:00 AM - 12:00 PM

                                The CHTT program covers the essentials of servicing portable and permanently installed hot tubs and spas, and equipment repair & replacement. The course is designed for individuals in the service industry who work with portable and permanently installed hot tubs and/or spas. Attendees will gain a wide body of practical... ...read more...
                                Speaker(s)
                                Speaker 1
                                Brooks Holcomb
                                Memphis Pool
                                Tracks:
                                • Certification

                                Tuesday, January 28, 8:00 AM - 5:00 PM

                                Tuesday, January 28, 8:30 AM - 11:45 AM

                                Tuesday, January 28, 9:00 AM - 11:00 AM

                                  Gain a clear understanding of the do's and don’ts of coping and tile repairs during a two-hour classroom review of correct tile & coping renovation methods. Industry experts will discuss the tools you need, how to select the right materials and proper wall/surface preparation techniques. After the class ends, you... ...read more...
                                  Speaker(s)
                                  Speaker 2
                                  Kent Mason
                                  Pool Corp
                                  Speaker 1
                                  Lenny Maffei
                                  Pool Corp
                                  Tracks:
                                  • Specialty

                                  Tuesday, January 28, 10:15 AM - 11:45 AM

                                  Tuesday, January 28, 11:00 AM - 3:00 PM

                                  • Room: 303
                                  Tracks:
                                  • NESPA

                                  Tuesday, January 28, 1:00 PM - 2:00 PM

                                    This workshop will give attendees the opportunity to learn hands-on locations of critical heater parts and their functions.  Students will learn to identify parts such as the gas valve, 24v transformer, headers, burners and ignition source. Testing locations and parameters will be covered, such as gas test ports and pressures,... ...read more...
                                    Speaker(s)
                                    Speaker 1
                                    Brad Duncan
                                    Raypak
                                    Tracks:
                                    • General
                                    • Specialty

                                    Tuesday, January 28, 1:00 PM - 3:00 PM

                                    • Room: 316
                                    Tracks:
                                    • PHTA Meeting

                                    Tuesday, January 28, 3:00 PM - 4:00 PM

                                      This workshop will give attendees the opportunity to learn hands-on locations of critical heater parts and their functions.  Students will learn to identify parts such as the gas valve, 24v transformer, headers, burners and ignition source. Testing locations and parameters will be covered, such as gas test ports and pressures, and... ...read more...
                                      Speaker(s)
                                      Speaker 1
                                      Brad Duncan
                                      Raypak
                                      Tracks:
                                      • General
                                      • Specialty

                                      Tuesday, January 28, 3:00 PM - 5:00 PM

                                      • Room: 316
                                      Tracks:
                                      • PHTA Meeting

                                      Wednesday, January 29, 7:00 AM - 7:00 PM

                                      • Room: 402
                                      Tracks:
                                      • NESPA
                                      • Room: 403
                                      Tracks:
                                      • NESPA
                                      • Room: 302
                                      Tracks:
                                      • NESPA
                                      • Room: 308
                                      Tracks:
                                      • NESPA

                                      Wednesday, January 29, 8:00 AM - 10:00 AM

                                      • Room: 316
                                      Tracks:
                                      • PHTA Meeting
                                        Speaker(s)
                                        Tracks:
                                        • Specialty

                                        Wednesday, January 29, 8:30 AM - 10:00 AM

                                        Wednesday, January 29, 8:30 AM - 11:45 AM

                                          Speaker(s)
                                          Tracks:
                                          • Advanced
                                          • Technical
                                            Speaker(s)
                                            Tracks:
                                            • Advanced
                                            • Business
                                              Speaker(s)
                                              Tracks:
                                              • General
                                              • Business
                                                Speaker(s)
                                                Tracks:
                                                • Intermediate
                                                • Technical

                                                Wednesday, January 29, 9:00 AM - 11:00 AM

                                                  Gain a clear understanding of the do's and don’ts of coping and tile repairs during a two-hour classroom review of correct tile & coping renovation methods. Industry experts will discuss the tools you need, how to select the right materials and proper wall/surface preparation techniques. After the class ends, you... ...read more...
                                                  Speaker(s)
                                                  Speaker 2
                                                  Kent Mason
                                                  Pool Corp
                                                  Speaker 1
                                                  Lenny Maffei
                                                  Pool Corp
                                                  Tracks:
                                                  • Specialty

                                                  Wednesday, January 29, 9:00 AM - 1:00 PM

                                                  • Room: 201
                                                  Tracks:
                                                  • NESPA
                                                  • Room: 202
                                                  Tracks:
                                                  • NESPA
                                                    Speaker(s)
                                                    Tracks:

                                                      Wednesday, January 29, 10:00 AM - 12:00 PM

                                                      • Room: 316
                                                      Tracks:
                                                      • PHTA Meeting

                                                      Wednesday, January 29, 1:00 PM - 2:00 PM

                                                        This workshop will give attendees the opportunity to learn hands-on locations of critical heater parts and their functions.  Students will learn to identify parts such as the gas valve, 24v transformer, headers, burners and ignition source. Testing locations and parameters will be covered, such as gas test ports and pressures, and... ...read more...
                                                        Speaker(s)
                                                        Speaker 1
                                                        Brad Duncan
                                                        Raypak
                                                        Tracks:
                                                        • General
                                                        • Specialty

                                                        Wednesday, January 29, 1:00 PM - 3:00 PM

                                                        • Room: 316
                                                        Tracks:
                                                        • PHTA Meeting

                                                        Wednesday, January 29, 1:00 PM - 4:00 PM

                                                          The NPC requires all Certified Start-Up Technicians to be recertified every three years. The instructor will review the essentials of a good start-up as well as present many of the latest research and changes to the NPC Start-Up procedures card. Each student will learn how to "test" their test kits... ...read more...
                                                          Speaker(s)
                                                          Speaker 1
                                                          Jana Auringer
                                                          Pebble Technology
                                                          Tracks:
                                                          • Certification

                                                          Wednesday, January 29, 3:00 PM - 4:00 PM

                                                            This workshop will give attendees the opportunity to learn hands-on locations of critical heater parts and their functions.  Students will learn to identify parts such as the gas valve, 24v transformer, headers, burners and ignition source. Testing locations and parameters will be covered, such as gas test ports and pressures, and... ...read more...
                                                            Speaker(s)
                                                            Speaker 1
                                                            Brad Duncan
                                                            Raypak
                                                            Tracks:
                                                            • General
                                                            • Specialty

                                                            Thursday, January 30, 7:00 AM - 7:00 PM

                                                            • Room: 308
                                                            Tracks:
                                                            • NESPA

                                                            Thursday, January 30, 8:30 AM - 10:00 AM

                                                              Speaker(s)
                                                              Tracks:
                                                              • General
                                                              • Business
                                                                Speaker(s)
                                                                Tracks:
                                                                • Intermediate
                                                                • Technical
                                                                  Speaker(s)
                                                                  Tracks:
                                                                  • Basic
                                                                  • Technical
                                                                    Speaker(s)
                                                                    Tracks:
                                                                    • Intermediate
                                                                    • Technical