Sunday, January 26, 8:00 AM - 5:00 PM

Sunday, January 26, 9:00 AM - 5:00 PM

  • Room: 313
The PHTA (NSPF)'s CPO course provides individuals with the basic knowledge, techniques and skills of pool and spa operations. The certification program includes training on pool and spa chemistry, testing, treatment, filtration, maintenance, automatic feeding equipment, and government requirements. All materials & exam included. Please bring a calculator to class. Lunch is provided... ...read more...
Speaker(s)
Speaker 1
Trevor Sherwood
CBP, CSP, CPO
Pool Operation Management
Tracks:

Monday, January 27, 8:00 AM - 5:00 PM

Monday, January 27, 8:30 AM - 5:00 PM

  • Room: 418
Running the "People Side" of Your Business. Employment issues are not unique to our industry, but we have unique challenges to this already complex issue.  Get a full picture at how to create a staff that will build your business.  During this full-day, interactive program, we will look at the people... ...read more...
Speaker(s)
Speaker 1
Jay Forte
Humanetrics, LLC
Moderator 1
Ken Caiafa
All American Pool Service
Speaker 3
Mark Kremen
Training Unlimited
Speaker 2
Robert Kane
Training Unlimited
Tracks:

Monday, January 27, 9:00 AM - 5:00 PM

  • Room: 313
The PHTA (NSPF)’s CPO course provides individuals with the basic knowledge, techniques and skills of pool and spa operations. The certification program includes training on pool and spa chemistry, testing, treatment, filtration, maintenance, automatic feeding equipment, and government requirements. All materials and exam included. Please bring a calculator to class. Lunch is provided... ...read more...
Speaker(s)
Speaker 1
Trevor Sherwood
CBP, CSP, CPO
Pool Operation Management
Tracks:

Monday, January 27, 12:30 PM - 3:45 PM

  • Room: 402
This seminar will cover electricity from an electrician's point of view, offering common tips, guidance and practical applications for the non-electrician.  It is designed for the pool and spa professional to increase awareness and improve safe work practices and procedures when dealing with electricity. Session Objectives: Review electricity and electrical components. Understand electrical... ...read more...
Speaker(s)
Moderator 2
Jeff Myers
James Sankey & Associates, Ltd
Speaker 1
Mike Childress
Pentair Aquatic Systems
Moderator 1
Sheryl Heather
Spring & summer Activities, Inc
Tracks:

Monday, January 27, 12:30 PM - 5:00 PM

Monday, January 27, 2:15 PM - 3:45 PM

Monday, January 27, 4:00 PM - 5:00 PM

  • Room: 409
People remember experiences and how you make them feel.  In life, we look to stay connected to the people, events and places that amplify our experiences.  Think Disney, Zappos and Ritz-Carlton.  Their commitment to the customer experience is what makes them successful.  They know how to make their customers stop and... ...read more...
Speaker(s)
Speaker 1
Jay Forte
Humanetrics, LLC
Tracks:

Tuesday, January 28, 8:00 AM - 12:00 PM

  • Room: 405/406
The CHTT program covers the essentials of servicing portable and permanently installed hot tubs and spas, and equipment repair & replacement. The course is designed for individuals in the service industry who work with portable and permanently installed hot tubs and/or spas. Attendees will gain a wide body of practical... ...read more...
Speaker(s)
Speaker 1
Brooks Holcomb
Memphis Pool
Tracks:

Tuesday, January 28, 8:00 AM - 5:00 PM

Tuesday, January 28, 9:00 AM - 11:00 AM

  • Room: 320
Gain a clear understanding of the do's and don’ts of coping and tile repairs during a two-hour classroom review of correct tile & coping renovation methods. Industry experts will discuss the tools you need, how to select the right materials and proper wall/surface preparation techniques. After the class ends, you... ...read more...
Speaker(s)
Speaker 2
Kent Mason
Pool Corp
Speaker 1
Lenny Maffei
Pool Corp
Tracks:

Tuesday, January 28, 1:00 PM - 2:00 PM

  • Room: Show Floor
This workshop will give attendees the opportunity to learn hands-on locations of critical heater parts and their functions.  Students will learn to identify parts such as the gas valve, 24v transformer, headers, burners and ignition source. Testing locations and parameters will be covered, such as gas test ports and pressures,... ...read more...
Speaker(s)
Speaker 1
Brad Duncan
Raypak
Tracks:

Tuesday, January 28, 3:00 PM - 4:00 PM

  • Room: Show Floor
This workshop will give attendees the opportunity to learn hands-on locations of critical heater parts and their functions.  Students will learn to identify parts such as the gas valve, 24v transformer, headers, burners and ignition source. Testing locations and parameters will be covered, such as gas test ports and pressures, and... ...read more...
Speaker(s)
Speaker 1
Brad Duncan
Raypak
Tracks:

Wednesday, January 29, 8:00 AM - 10:00 AM

  • Room: Show Floor
Take a look at shotcrete pool construction like you never have before. Join industry experts as they take you through both the right ways and the wrong ways to prepare, shoot and finish a shotcrete pool shell. Through a hybrid of in-person training, as it happened multi-media presentations and interaction... ...read more...
Speaker(s)
Speaker 1
Bill Drakeley
SWD Master
Drakeley Swimming Pools
Tracks:

Wednesday, January 29, 8:30 AM - 11:45 AM

Wednesday, January 29, 9:00 AM - 11:00 AM

  • Room: 320
Gain a clear understanding of the do's and don’ts of coping and tile repairs during a two-hour classroom review of correct tile & coping renovation methods. Industry experts will discuss the tools you need, how to select the right materials and proper wall/surface preparation techniques. After the class ends, you... ...read more...
Speaker(s)
Speaker 2
Kent Mason
Pool Corp
Speaker 1
Lenny Maffei
Pool Corp
Moderator 1
Richard Shaver
CPO,CSB
AAA Pools
Tracks:

Wednesday, January 29, 9:00 AM - 1:00 PM

  • Room: 201/202
Tracks:

Wednesday, January 29, 1:00 PM - 2:00 PM

  • Room: Show Floor
This workshop will give attendees the opportunity to learn hands-on locations of critical heater parts and their functions.  Students will learn to identify parts such as the gas valve, 24v transformer, headers, burners and ignition source. Testing locations and parameters will be covered, such as gas test ports and pressures, and... ...read more...
Speaker(s)
Speaker 1
Brad Duncan
Raypak
Tracks:

Wednesday, January 29, 1:00 PM - 4:00 PM

The NPC requires all Certified Start-Up Technicians to be recertified every three years. The instructor will review the essentials of a good start-up as well as present many of the latest research and changes to the NPC Start-Up procedures card. Each student will learn how to "test" their test kits... ...read more...
Speaker(s)
Speaker 1
Jana Auringer
Pebble Technology
Tracks:

Wednesday, January 29, 3:00 PM - 4:00 PM

  • Room: Show Floor
This workshop will give attendees the opportunity to learn hands-on locations of critical heater parts and their functions.  Students will learn to identify parts such as the gas valve, 24v transformer, headers, burners and ignition source. Testing locations and parameters will be covered, such as gas test ports and pressures, and... ...read more...
Speaker(s)
Speaker 1
Brad Duncan
Raypak
Tracks: