Sunday, January 26, 7:00 AM - 7:00 PM

  • Room: 316/416
Tracks:
  • NESPA
  • Room: 403
Tracks:
  • NESPA
  • Room: 302
Tracks:
  • NESPA
  • Room: 402
Tracks:
  • NESPA
  • Room: 308
Tracks:
  • NESPA
  • Room: 319
Speaker(s)
Tracks:
  • NESPA

Sunday, January 26, 8:00 AM - 5:00 PM

  • Room: 405/406
Speaker(s)
Tracks:
  • Certification
  • Room: 305/306
Speaker(s)
Tracks:
  • Certification
  • Room: 202
Speaker(s)
Tracks:
  • Certification
  • Room: 310
Speaker(s)
Tracks:
  • Certification

Sunday, January 26, 9:00 AM - 5:00 PM

  • Room: 313
The PHTA (NSPF)'s CPO course provides individuals with the basic knowledge, techniques and skills of pool and spa operations. The certification program includes training on pool and spa chemistry, testing, treatment, filtration, maintenance, automatic feeding equipment, and government requirements. All materials & exam included. Please bring a calculator to class. Lunch is provided... ...read more...
Speaker(s)
Speaker 1
Trevor Sherwood
CBP, CSP, CPO
Pool Operation Management
Tracks:
  • Certification

Sunday, January 26, 11:00 AM - 3:00 PM

  • Room: 303
Tracks:
  • NESPA

Monday, January 27, 7:00 AM - 7:00 PM

  • Room: 316/416
Tracks:
  • NESPA
  • Room: 403
Tracks:
  • NESPA
  • Room: 402
Tracks:
  • NESPA
  • Room: 302
Tracks:
  • NESPA
  • Room: 308
Tracks:
  • NESPA
  • Room: 319
Speaker(s)
Tracks:
  • NESPA

Monday, January 27, 8:00 AM - 5:00 PM

  • Room: 401
Speaker(s)
Tracks:
  • Advanced
  • Specialty
  • Room: 417
Speaker(s)
Tracks:
  • General
  • Specialty
  • Room: 309
Speaker(s)
Tracks:
  • Certification
  • Room: 405/406
Speaker(s)
Tracks:
  • Certification
  • Room: 305/306
Speaker(s)
Tracks:
  • Certification
  • Room: 202
Speaker(s)
Tracks:
  • Certification
  • Room: 310
Speaker(s)
Tracks:
  • Certification

Monday, January 27, 8:30 AM - 5:00 PM

  • Room: 418
Running the "People Side" of Your Business. Employment issues are not unique to our industry, but we have unique challenges to this already complex issue.  Get a full picture at how to create a staff that will build your business.  During this full-day, interactive program, we will look at the people... ...read more...
Speaker(s)
Speaker 1
Jay Forte
Humanetrics, LLC
Moderator 1
Ken Caiafa
All American Pool Service
Speaker 3
Mark Kremen
Training Unlimited
Speaker 2
Robert Kane
Training Unlimited
Tracks:
  • General
  • Specialty

Monday, January 27, 9:00 AM - 5:00 PM

  • Room: 313
The PHTA (NSPF)’s CPO course provides individuals with the basic knowledge, techniques and skills of pool and spa operations. The certification program includes training on pool and spa chemistry, testing, treatment, filtration, maintenance, automatic feeding equipment, and government requirements. All materials and exam included. Please bring a calculator to class. Lunch is provided... ...read more...
Speaker(s)
Speaker 1
Trevor Sherwood
CBP, CSP, CPO
Pool Operation Management
Tracks:
  • Certification

Monday, January 27, 11:00 AM - 2:00 PM

  • Room: Treehouse
Tracks:
  • NESPA

Monday, January 27, 11:00 AM - 3:00 PM

  • Room: 303
Tracks:
  • NESPA

Monday, January 27, 12:30 PM - 2:00 PM

  • Room: 320
Speaker(s)
Tracks:
  • General
  • Business
  • Room: 411
Speaker(s)
Tracks:
  • Intermediate
  • Technical

Monday, January 27, 12:30 PM - 3:45 PM

  • Room: 402
This seminar will cover electricity from an electrician's point of view, offering common tips, guidance and practical applications for the non-electrician.  It is designed for the pool and spa professional to increase awareness and improve safe work practices and procedures when dealing with electricity. Session Objectives: Review electricity and electrical components. Understand electrical... ...read more...
Speaker(s)
Moderator 2
Jeff Myers
James Sankey & Associates, Ltd
Speaker 1
Mike Childress
Pentair Aquatic Systems
Moderator 1
Sheryl Heather
Spring & summer Activities, Inc
Tracks:
  • Basic
  • Technical

Monday, January 27, 12:30 PM - 5:00 PM

Monday, January 27, 2:15 PM - 3:45 PM

  • Room: 404
Speaker(s)
Tracks:
  • Intermediate
  • Technical
  • Room: 415
Speaker(s)
Tracks:
  • General
  • Business
  • Room: 315
Speaker(s)
Tracks:
  • Business
  • Room: 312
Speaker(s)
Tracks:
  • Intermediate
  • Technical
  • Room: 301
Speaker(s)
Tracks:
  • Intermediate
  • Technical

Monday, January 27, 4:00 PM - 5:00 PM

  • Room: 409
People remember experiences and how you make them feel.  In life, we look to stay connected to the people, events and places that amplify our experiences.  Think Disney, Zappos and Ritz-Carlton.  Their commitment to the customer experience is what makes them successful.  They know how to make their customers stop and... ...read more...
Speaker(s)
Speaker 1
Jay Forte
Humanetrics, LLC
Tracks:
  • General
  • Specialty

Tuesday, January 28, 7:00 AM - 7:00 PM

  • Room: 316/416
Tracks:
  • NESPA
  • Room: 403
Tracks:
  • NESPA
  • Room: 402
Tracks:
  • NESPA
  • Room: 302
Tracks:
  • NESPA
  • Room: 308
Tracks:
  • NESPA
  • Room: 319
Tracks:
  • NESPA

Tuesday, January 28, 8:00 AM - 12:00 PM

  • Room: 405/406
The CHTT program covers the essentials of servicing portable and permanently installed hot tubs and spas, and equipment repair & replacement. The course is designed for individuals in the service industry who work with portable and permanently installed hot tubs and/or spas. Attendees will gain a wide body of practical... ...read more...
Speaker(s)
Speaker 1
Brooks Holcomb
Memphis Pool
Tracks:
  • Certification

Tuesday, January 28, 8:00 AM - 5:00 PM

  • Room: 305/306
Speaker(s)
Tracks:
  • Certification
  • Room: 202
Speaker(s)
Tracks:
  • Certification
  • Room: 310
Speaker(s)
Tracks:
  • Certification

Tuesday, January 28, 8:30 AM - 10:00 AM

  • Room: 415
Speaker(s)
Tracks:
  • General
  • Business
  • Room: 404
Speaker(s)
Tracks:
  • Basic
  • Technical
  • Room: 401
Speaker(s)
Tracks:
  • Intermediate
  • Technical
  • Room: 402
Speaker(s)
Tracks:
  • Intermediate
  • Technical
  • Room: 411
Speaker(s)
Tracks:
  • Basic
  • Technical
  • Room: 322
Speaker(s)
Tracks:
  • Technical
  • Room: 313
Speaker(s)
Tracks:
  • General
  • Business

Tuesday, January 28, 8:30 AM - 11:45 AM

  • Room: 301
Speaker(s)
Tracks:
  • Intermediate
  • Technical
  • Room: 312
Speaker(s)
Tracks:
  • Technical
  • Room: 311
Speaker(s)
Tracks:
  • Technical
  • Room: 304
Speaker(s)
Tracks:
  • Advanced
  • Technical
  • Room: 410
Speaker(s)
Tracks:
  • General
  • Business

Tuesday, January 28, 9:00 AM - 11:00 AM

  • Room: 320
Gain a clear understanding of the do's and don’ts of coping and tile repairs during a two-hour classroom review of correct tile & coping renovation methods. Industry experts will discuss the tools you need, how to select the right materials and proper wall/surface preparation techniques. After the class ends, you... ...read more...
Speaker(s)
Speaker 2
Kent Mason
Pool Corp
Speaker 1
Lenny Maffei
Pool Corp
Tracks:
  • Specialty

Tuesday, January 28, 10:15 AM - 11:45 AM

  • Room: 307
Speaker(s)
Tracks:
  • General
  • Business
  • Room: 408/409
Speaker(s)
Tracks:
  • General
  • Business
  • Room: 404
Speaker(s)
Tracks:
  • Basic
  • Technical
  • Room: 318
Speaker(s)
Tracks:
  • General
  • Business
  • Room: 401
Speaker(s)
Tracks:
  • Technical
  • Room: 420
Speaker(s)
Tracks:
  • Basic
  • Business
  • Room: 302
Speaker(s)
Tracks:
  • Intermediate
  • Technical
  • Room: 402
Speaker(s)
Tracks:
  • Intermediate
  • Technical
  • Room: 322
Speaker(s)
Tracks:
  • Basic
  • Technical
  • Room: 418
Speaker(s)
Tracks:
  • Intermediate
  • Technical

Tuesday, January 28, 11:00 AM - 3:00 PM

  • Room: 303
Tracks:
  • NESPA

Tuesday, January 28, 1:00 PM - 2:00 PM

  • Room: Show Floor
This workshop will give attendees the opportunity to learn hands-on locations of critical heater parts and their functions.  Students will learn to identify parts such as the gas valve, 24v transformer, headers, burners and ignition source. Testing locations and parameters will be covered, such as gas test ports and pressures,... ...read more...
Speaker(s)
Speaker 1
Brad Duncan
Raypak
Tracks:
  • General
  • Specialty

Tuesday, January 28, 3:00 PM - 4:00 PM

  • Room: Show Floor
This workshop will give attendees the opportunity to learn hands-on locations of critical heater parts and their functions.  Students will learn to identify parts such as the gas valve, 24v transformer, headers, burners and ignition source. Testing locations and parameters will be covered, such as gas test ports and pressures, and... ...read more...
Speaker(s)
Speaker 1
Brad Duncan
Raypak
Tracks:
  • General
  • Specialty

Wednesday, January 29, 7:00 AM - 7:00 PM

  • Room: 316/416
Tracks:
    • Room: 402
    Tracks:
    • NESPA
    • Room: 403
    Tracks:
    • NESPA
    • Room: 302
    Tracks:
    • NESPA
    • Room: 308
    Tracks:
    • NESPA

    Wednesday, January 29, 8:00 AM - 10:00 AM

    • Room: Show Floor
    Take a look at shotcrete pool construction like you never have before. Join industry experts as they take you through both the right ways and the wrong ways to prepare, shoot and finish a shotcrete pool shell. Through a hybrid of in-person training, as it happened multi-media presentations and interaction... ...read more...
    Speaker(s)
    Speaker 1
    Bill Drakeley
    SWD Master
    Drakeley Swimming Pools
    Tracks:
    • Specialty

    Wednesday, January 29, 8:30 AM - 10:00 AM

    • Room: 305/306
    Speaker(s)
    Tracks:
    • General
    • Business
    • Room: 313
    Speaker(s)
    Tracks:
    • General
    • Business
    • Room: 405/406
    Speaker(s)
    Tracks:
    • General
    • Business
    • Room: 404
    Speaker(s)
    Tracks:
    • Basic
    • Technical
    • Room: 419
    Speaker(s)
    Tracks:
    • Intermediate
    • Technical
    • Room: 309
    Speaker(s)
    Tracks:
    • General
    • Business
    • Room: 301
    Speaker(s)
    Tracks:
    • Intermediate
    • Technical
    • Room: 412
    Speaker(s)
    Tracks:
    • Intermediate
    • Technical

    Wednesday, January 29, 8:30 AM - 11:45 AM

    • Room: 402
    Speaker(s)
    Tracks:
    • Advanced
    • Technical
    • Room: 302
    Speaker(s)
    Tracks:
    • Intermediate
    • Technical
    • Room: 414
    Speaker(s)
    Tracks:
    • Advanced
    • Business
    • Room: 417
    Speaker(s)
    Tracks:
    • General
    • Business
    • Room: 304
    Speaker(s)
    Tracks:
    • Intermediate
    • Technical

    Wednesday, January 29, 9:00 AM - 11:00 AM

    • Room: 320
    Gain a clear understanding of the do's and don’ts of coping and tile repairs during a two-hour classroom review of correct tile & coping renovation methods. Industry experts will discuss the tools you need, how to select the right materials and proper wall/surface preparation techniques. After the class ends, you... ...read more...
    Speaker(s)
    Speaker 2
    Kent Mason
    Pool Corp
    Speaker 1
    Lenny Maffei
    Pool Corp
    Moderator 1
    Richard Shaver
    CPO,CSB
    AAA Pools
    Tracks:
    • Specialty

    Wednesday, January 29, 9:00 AM - 1:00 PM

    • Room: 201/202
    Tracks:
    • NESPA

    Wednesday, January 29, 10:15 AM - 11:45 AM

    • Room: 411
    Speaker(s)
    Tracks:
    • Technical
    • Room: 401
    Speaker(s)
    Tracks:
    • General
    • Business
    • Room: 315
    Speaker(s)
    Tracks:
    • General
    • Business
    • Room: 415
    Speaker(s)
    Tracks:
    • Intermediate
    • Technical
    • Room: 405/406
    Speaker(s)
    Tracks:
    • General
    • Business
    • Room: 404
    Speaker(s)
    Tracks:
    • Intermediate
    • Technical
    • Room: 301
    Speaker(s)
    Tracks:
    • Advanced
    • Technical

    Wednesday, January 29, 1:00 PM - 2:00 PM

    • Room: Show Floor
    This workshop will give attendees the opportunity to learn hands-on locations of critical heater parts and their functions.  Students will learn to identify parts such as the gas valve, 24v transformer, headers, burners and ignition source. Testing locations and parameters will be covered, such as gas test ports and pressures, and... ...read more...
    Speaker(s)
    Speaker 1
    Brad Duncan
    Raypak
    Tracks:
    • General
    • Specialty

    Wednesday, January 29, 1:00 PM - 4:00 PM

      The NPC requires all Certified Start-Up Technicians to be recertified every three years. The instructor will review the essentials of a good start-up as well as present many of the latest research and changes to the NPC Start-Up procedures card. Each student will learn how to "test" their test kits... ...read more...
      Speaker(s)
      Speaker 1
      Jana Auringer
      Pebble Technology
      Tracks:
      • Certification

      Wednesday, January 29, 3:00 PM - 4:00 PM

      • Room: Show Floor
      This workshop will give attendees the opportunity to learn hands-on locations of critical heater parts and their functions.  Students will learn to identify parts such as the gas valve, 24v transformer, headers, burners and ignition source. Testing locations and parameters will be covered, such as gas test ports and pressures, and... ...read more...
      Speaker(s)
      Speaker 1
      Brad Duncan
      Raypak
      Tracks:
      • General
      • Specialty

      Thursday, January 30, 7:00 AM - 7:00 PM

      • Room: 316/416
      Tracks:
      • NESPA
      • Room: 308
      Tracks:
      • NESPA

      Thursday, January 30, 8:30 AM - 10:00 AM

      • Room: 318
      Speaker(s)
      Tracks:
      • General
      • Business
      • Room: 320
      Speaker(s)
      Tracks:
      • General
      • Business
        Speaker(s)
        Tracks:
        • Intermediate
        • Technical
        • Room: 322
        Speaker(s)
        Tracks:
        • Basic
        • Technical
        • Room: 409
        Speaker(s)
        Tracks:
        • Business
        • Room: 417
        Speaker(s)
        Tracks:
        • Intermediate
        • Technical
        • Room: 311
        Speaker(s)
        Tracks:
        • Intermediate
        • Technical